If you recently visited Tim Hortons in the United States, your receipt may invite you to complete the TellTims USA Survey at www.TellTims.com. This customer feedback survey gives guests a simple way to share their recent Tim Hortons experience and receive a validation code for the offer printed on the receipt, such as a 10 pack of Timbits for $1.

The Tim Hortons survey is designed to collect honest customer feedback about food quality, drink quality, service speed, store cleanliness, staff friendliness, order accuracy, and overall satisfaction. In return for your time, Tim Hortons may give you a coupon or receipt-based reward that can be used on your next visit.
If your receipt says you can get a 10 pack of Timbits for $1, this guide will show you exactly how to take the TellTims.com survey, enter your TellTims survey code, answer the questions, receive your Tim Hortons validation code, and redeem your reward before it expires.
What Is the TellTims USA Survey?
The TellTims USA Survey is the official Tim Hortons customer experience survey available at www.TellTims.com. Customers with a valid Tim Hortons receipt can enter the survey code, answer questions about their recent visit, and receive a validation code to redeem the offer printed on their receipt.
For many customers, the reward may be a 10 pack of Timbits for $1, but the exact offer can vary by location, receipt, promotion, and survey invitation.
TellTims USA Survey Quick Details
| Survey Detail | Information |
|---|---|
| Survey Name | TellTims USA Survey |
| Brand | Tim Hortons |
| Survey Website | www.TellTims.com |
| Common Reward | 10 pack of Timbits for $1 |
| Reward Type | Validation code / receipt coupon |
| Receipt Required | Yes |
| Survey Code Required | Yes |
| Entry Limit | One survey per receipt |
| Age Requirement | Usually 18 years or older |
| Eligible Location | Tim Hortons USA locations |
| Survey Time | Around 3 to 5 minutes |
| Coupon Validity | Usually within 30 days after completing the survey |
| Official Website | www.TimHortons.com |
| Customer Service | 1-888-601-1616 |
TellTims USA Survey Reward
The main reason many customers take the TellTims USA Survey is the reward. After completing the survey, you may receive a validation code that can be written on your receipt and used during your next Tim Hortons visit.
The common reward mentioned on many Tim Hortons USA survey invitations is:
| Reward | Details |
|---|---|
| Offer | 10 pack of Timbits for $1 |
| Reward Type | Receipt-based coupon |
| How to Redeem | Write the validation code on your receipt and show it during your next visit |
| Cash Value | Not redeemable for cash |
| Transferable | Usually not transferable |
| Expiration | Usually within 30 days |
| Important Note | Reward may vary by receipt and location |
Always check your own Tim Hortons receipt because the reward printed on your receipt is the reward you should follow. Some receipts may show a Timbits coupon, while others may show a different Tim Hortons survey reward.
Why Tim Hortons Offers the TellTims Survey
Tim Hortons wants real feedback from real customers. The company serves coffee, donuts, breakfast sandwiches, Timbits, baked goods, wraps, iced drinks, and other quick-service menu items. Since customer expectations can change from one location to another, feedback is important.
The TellTims customer satisfaction survey helps Tim Hortons understand:
- Was the food fresh?
- Was the coffee served hot?
- Was the order correct?
- Was the staff friendly?
- Was the store clean?
- Was the drive-thru fast?
- Was the customer satisfied with the visit?
- Would the customer return?
- Would the customer recommend Tim Hortons?
Your feedback helps Tim Hortons improve store operations, staff training, product quality, and customer service.
What Is TellTims.com?
TellTims.com is the online survey platform where Tim Hortons customers can submit feedback about their recent visit. If your receipt includes a survey invitation, you can visit www.TellTims.com, enter the survey code from your receipt, and complete the online questionnaire.
The survey is short and simple. Most customers can complete it in about 3 to 5 minutes. At the end of the survey, you may receive a validation code. This code should be written on your receipt and shown to the cashier during your next visit to redeem the offer.
TellTims USA Survey Eligibility Criteria
Before taking the TellTims USA Survey, make sure you meet the basic rules.
| Requirement | Details |
|---|---|
| Receipt | You need a valid Tim Hortons receipt |
| Survey Code | The receipt must include a valid survey code |
| Age | Usually 18 years or older |
| Location | This guide is focused on Tim Hortons USA customers |
| Device | Smartphone, tablet, laptop, or desktop |
| Internet | Internet access is required |
| Language | Basic English or Spanish may be required |
| Entry Limit | One survey per receipt |
| Employee Rule | Employees and immediate family members may not be eligible |
| Cash Rule | Coupon cannot be exchanged for cash |
| Transfer Rule | Reward usually cannot be transferred |
| Expiration | Use the coupon within the printed time limit |
Survey rules and rewards may vary, so always follow the instructions printed on your receipt.
What You Need Before Starting the TellTims Survey
To complete the Tim Hortons survey, keep these items ready:
- A recent Tim Hortons receipt
- The TellTims survey code printed on the receipt
- A phone, tablet, laptop, or desktop
- Internet connection
- A few minutes of free time
- Basic understanding of English or Spanish
- Honest feedback about your recent visit
- A pen to write the validation code on your receipt
Your receipt is the most important item because it contains the survey code and reward details.
How to Take the TellTims USA Survey at www.TellTims.com
Taking the TellTims.com survey is easy. Follow these steps carefully.
Step 1: Visit Tim Hortons and Keep Your Receipt
First, visit a participating Tim Hortons location in the USA and make a purchase. After payment, keep your receipt. Do not throw it away because it may contain your TellTims survey code and reward offer.
Step 2: Go to the Official Survey Website
Open your browser and visit:
www.TellTims.com
Make sure you type the website correctly. Avoid fake or unofficial websites that may copy the Tim Hortons survey format.

Step 3: Enter the Survey Code
Look at the bottom or middle section of your Tim Hortons receipt. Find the survey code and enter it on the website.
The receipt may ask you to enter numbers only, without spaces or hyphens. Enter the code exactly as shown.
Step 4: Click Next
After entering the code, click the Next button to continue. If the code is valid, the survey will begin.
Step 5: Answer the Survey Questions
Answer each question honestly based on your latest Tim Hortons visit. Do not rush. The survey may ask about food quality, staff friendliness, cleanliness, speed of service, and overall satisfaction.
Step 6: Submit Your Feedback
After answering all questions, submit your survey. Make sure you complete the survey fully because unfinished surveys may not generate a reward code.
Step 7: Get Your Validation Code
At the end of the survey, you may receive a TellTims validation code. Write this code in the space provided on your receipt.
Step 8: Redeem Your Reward
Bring your receipt with the validation code to a participating Tim Hortons location. Show it to the cashier and redeem the printed offer, such as a 10 pack of Timbits for $1.
TellTims Survey Code: Where to Find It
The TellTims survey code is usually printed on your Tim Hortons receipt. Look near the bottom of the receipt for wording like:
- Survey code
- Invitation code
- TellTims code
- Visit www.TellTims.com
- Customer feedback code
- Validation space
Some receipts may include a long number, while others may include different receipt details. Enter the code exactly as instructed.
TellTims Validation Code: What It Means
A TellTims validation code is the code you receive after completing the survey. This code confirms that you finished the survey and qualifies you to redeem the receipt offer.
Here is how it works:
| Step | What Happens |
|---|---|
| 1 | You take the TellTims survey |
| 2 | You answer all questions honestly |
| 3 | You submit the survey |
| 4 | A validation code appears |
| 5 | You write the code on your receipt |
| 6 | You show the receipt during your next visit |
| 7 | You redeem the printed reward |
Do not lose your receipt after completing the survey. The validation code usually works only when it is written on the original receipt.
TellTims USA Survey Questions
The Tim Hortons customer experience survey includes simple questions about your recent visit. The questions are usually easy and based on your actual experience.
| Survey Topic | Example Question |
|---|---|
| Food Quality | Was your food fresh and prepared correctly? |
| Drink Quality | Was your coffee, iced coffee, or beverage made properly? |
| Timbits | Were your Timbits fresh and tasty? |
| Staff Friendliness | Were employees polite and helpful? |
| Service Speed | Was your order prepared quickly? |
| Order Accuracy | Did you receive everything you ordered? |
| Cleanliness | Was the restaurant clean and organized? |
| Drive-Thru | Was the drive-thru experience fast and accurate? |
| Value | Were you satisfied with the price and portion? |
| Overall Satisfaction | How satisfied were you with your visit? |
| Recommendation | Would you recommend Tim Hortons to others? |
The survey may also include an open comment box where you can write detailed feedback.
How to Answer the TellTims Survey Correctly
There is no “perfect” answer to the TellTims Survey. Tim Hortons wants honest feedback. If your visit was excellent, say so. If something went wrong, explain it clearly and politely.
Good feedback is specific. Instead of writing “bad service,” write something like:
“The drive-thru wait was longer than expected, and my coffee was not hot when I received it.”
Instead of writing “good visit,” write:
“The cashier was friendly, my order was correct, and the Timbits were fresh.”
Specific feedback is more useful because it helps the restaurant understand what happened.
Common Problems While Taking the TellTims Survey
Sometimes customers face small issues while taking the TellTims.com survey. Here are common problems and what you can do.
| Problem | Possible Solution |
|---|---|
| Survey code not working | Check the code and enter it without spaces or hyphens |
| Receipt expired | Take the survey soon after your visit |
| Website not loading | Check your internet connection or try another browser |
| No validation code shown | Make sure you completed all survey questions |
| Coupon refused | Check expiration date and location rules |
| Lost receipt | You may not be able to redeem the offer |
| Wrong website | Use the website printed on your receipt |
TellTims Survey Rules You Should Know
Before starting the TellTims USA Survey, understand the basic rules.
- You usually need a valid Tim Hortons receipt.
- One receipt usually allows one survey entry.
- The survey code can only be used once.
- The reward cannot be exchanged for cash.
- The reward usually cannot be combined with other offers.
- The coupon must be redeemed before it expires.
- Employees and immediate family members may not be eligible.
- The offer may vary by location.
- The final reward depends on what is printed on your receipt.
Always read the receipt carefully before visiting the survey website.
Why the 10 Pack of Timbits for $1 Offer Is Popular
The 10 pack of Timbits for $1 offer is popular because Timbits are one of the most recognizable Tim Hortons treats. They are small donut holes available in different flavors, making them easy to share or enjoy with coffee.
Customers like this offer because:
- It is simple to redeem.
- It gives a clear discount.
- Timbits are popular with families and kids.
- It works well as a snack.
- It makes the survey feel worth the time.
For many customers, spending a few minutes on the Tim Hortons feedback survey is worth it if they can get a discounted Timbits coupon for their next visit.
Tim Hortons Menu Items You May Be Asked About
The survey may ask about different menu items depending on your order.
| Menu Category | Examples |
|---|---|
| Coffee | Hot coffee, iced coffee, cold brew |
| Donuts | Classic donuts, specialty donuts |
| Timbits | Assorted Timbits, chocolate glazed, birthday cake |
| Breakfast | Breakfast sandwiches, wraps, bagels |
| Baked Goods | Muffins, croissants, cookies |
| Drinks | Hot chocolate, tea, frozen drinks |
| Lunch Items | Sandwiches, wraps, soups at select locations |
If you ordered a specific item, answer based on that item.
Tim Hortons USA Survey vs Canada Survey
The TellTims USA Survey is focused on Tim Hortons customers in the United States. Tim Hortons also operates in Canada and other markets, but survey rules, links, and rewards can vary by country.
| Survey Type | What to Follow |
|---|---|
| USA Survey | Use the website and offer printed on your USA receipt |
| Canada Survey | Follow the Canadian receipt instructions |
| UK Survey | Follow the UK-specific receipt or survey link |
| App Offers | Check the Tim Hortons app separately |
| Receipt Coupons | Follow the printed coupon terms |
Do not assume that every Tim Hortons survey has the same reward. Always follow your receipt.
Is TellTims.com Legit?
Yes, TellTims.com is commonly used as the Tim Hortons customer feedback survey website. However, customers should always be careful online.
Use these safety tips:
- Type the URL carefully.
- Use the link printed on your receipt.
- Do not enter banking details.
- Do not pay money to claim a reward.
- Do not trust fake “winner” popups.
- Do not share sensitive personal information on unofficial sites.
- Contact Tim Hortons if you are unsure.
A normal customer survey should only ask for receipt details and feedback about your visit.
Tips to Redeem Your TellTims Reward Successfully
To avoid problems when redeeming your Tim Hortons validation code, follow these tips:
- Write the validation code clearly on the receipt.
- Bring the original receipt with you.
- Redeem the coupon before the expiration date.
- Visit a participating Tim Hortons location.
- Check whether purchase is required.
- Read the coupon terms before ordering.
- Do not expect cash back.
- Do not combine the coupon with other offers unless allowed.
- Ask the cashier politely if you are unsure.
Benefits of Taking the TellTims Survey
The TellTims USA Survey is useful for both customers and Tim Hortons.
Benefits for Customers
- You can share your honest opinion.
- You may receive a Timbits coupon.
- You can help improve your local Tim Hortons.
- You can report good or bad service.
- You can explain issues with food, drinks, or order accuracy.
Benefits for Tim Hortons
- The company learns what customers want.
- Stores can improve service speed.
- Managers can identify common complaints.
- Employees can be trained better.
- Menu quality can improve.
- Customer satisfaction can increase.
Best Way to Give Helpful Survey Feedback
Helpful feedback is clear, honest, and specific. Here are some examples.
| Weak Feedback | Better Feedback |
|---|---|
| “Bad food.” | “My breakfast sandwich was cold when I received it.” |
| “Good service.” | “The cashier greeted me quickly and helped me choose a drink.” |
| “Slow.” | “I waited about 12 minutes in the drive-thru during a slow period.” |
| “Dirty store.” | “The tables near the window had crumbs and were not wiped.” |
| “Great coffee.” | “My hot coffee was fresh, hot, and made exactly as ordered.” |
The better your feedback, the more useful it becomes.
TellTims Survey Contact Details
| Contact Detail | Information |
|---|---|
| Brand | Tim Hortons |
| Survey Website | www.TellTims.com |
| Official Website | www.TimHortons.com |
| Customer Service Phone | 1-888-601-1616 |
| Tim Hortons USA official Facebook page | |
| Tim Hortons USA official Instagram page | |
| YouTube | Tim Hortons official YouTube channel |
For questions about orders, app issues, rewards, store complaints, or coupons, contact Tim Hortons through its official website or customer service number.
Final Thoughts
The TellTims USA Survey – Win 10 pack of Timbits for $1 is a simple way for Tim Hortons customers to share feedback and receive a receipt-based coupon offer. If your Tim Hortons receipt includes a survey invitation, visit www.TellTims.com, enter your TellTims survey code, answer the questions honestly, and submit your feedback.
At the end of the survey, you may receive a validation code. Write that code on your receipt and bring it to a participating Tim Hortons location to redeem the printed offer, such as a 10 pack of Timbits for $1.
The survey only takes a few minutes, and your feedback can help Tim Hortons improve food quality, drink preparation, customer service, restaurant cleanliness, drive-thru speed, and overall guest satisfaction.
TellTims USA Survey FAQs
1. What is the TellTims USA Survey?
The TellTims USA Survey is the Tim Hortons customer feedback survey where guests can rate their recent visit and receive a validation code for the receipt-based reward.
2. What is the official TellTims survey website?
The survey website is www.TellTims.com.
3. What reward do I get from the TellTims Survey?
The common reward may be a 10 pack of Timbits for $1, but the exact reward depends on what is printed on your receipt.
4. Do I need a receipt to take the survey?
Yes. You usually need a recent Tim Hortons receipt with a valid survey code.
5. Where is the TellTims survey code?
The survey code is usually printed on your Tim Hortons receipt, often near the bottom.
6. How do I redeem the 10 pack of Timbits for $1 offer?
Complete the survey, write the validation code on your receipt, and show the receipt at a participating Tim Hortons location.
7. How long does the TellTims Survey take?
The survey usually takes around 3 to 5 minutes.
8. Can I take the TellTims Survey more than once?
You can usually take one survey per valid receipt. A new receipt may allow a new survey entry.
9. How long is the TellTims coupon valid?
The coupon is usually valid for a limited time, often up to 30 days. Check your receipt for the exact expiration date.
10. Can I redeem the coupon for cash?
No. The Tim Hortons coupon cannot be exchanged for cash.
11. Can I combine the TellTims reward with another offer?
Usually no. Survey coupons are often not combinable with other promotions unless the receipt says otherwise.
12. Can Tim Hortons employees take the survey?
Employees and immediate family members are usually not eligible for survey rewards.
13. What questions does the TellTims Survey ask?
The survey may ask about food quality, drink quality, cleanliness, staff friendliness, service speed, order accuracy, and overall satisfaction.
14. Can I take the TellTims Survey on my phone?
Yes. You can take the survey using a smartphone, tablet, laptop, or desktop.
15. What should I do if my survey code does not work?
Check the code carefully, enter numbers only if required, remove spaces or hyphens, and make sure the receipt has not expired.
16. Is TellTims.com safe to use?
Use the exact website printed on your receipt. Do not enter payment details or sensitive personal information on suspicious websites.
17. Can I take the survey without a code?
You may not be able to receive the coupon reward without a valid survey code. Follow your receipt instructions.
18. What if I lose my receipt after taking the survey?
You may not be able to redeem the reward because the validation code usually must be written on the original receipt.
19. Is the 10 pack of Timbits for $1 available at every Tim Hortons?
Not always. The offer can vary by receipt, location, and promotion. Check your receipt for the exact reward.
20. Why should I take the TellTims Survey?
You should take the Tim Hortons customer satisfaction survey because it lets you share feedback, help improve service, and possibly receive a Timbits coupon for your next visit.




















